

ATG DIGITAL CLIENT HUB
Everything you need to get started and stay supported.
Welcome to ATG Digital.
This hub brings together your essential support information, operating hours, platform and device manuals, available features, POPIA resources and useful updates, all in one place whenever you need them.
CLIENT
RESOURCE HUB
Behind every seamless arrival is technology that works, and people who care.
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CLIENT SUPPORT
Get the right help from the right team when you need it.

TELEPHONIC
SUPPORT
Real-time remote assistance for system queries and troubleshooting.

SOLUTIONS
ARCHITECTS
Specialists who design and optimise solutions for each site.

ON-THE-GROUND
SUPPORT
On-site assessments, installation, implementation and training.

RESEARCH
& DEVELOPMENT
In-house developers creating and improving client-specific solutions.
Support Hours
Monday - Thursday
Friday
Saturday
Sunday
Public Holidays
05:00–23:00
05:00–21:00
08:00–16:00
08:00–14:00
08:00–14:00
GETTING STARTED
Platform &
Device Manuals
Find the guidance you need to use your ATG platform and devices.
Download the relevant manuals for step-by-step instructions on setup, navigation and everyday use.
Keep them handy for a quick reference whenever you need help.
Your First Step
Platform Manuals
Device Manuals
Key Features
Speak to your ATG representative to find the right features for your site.



Live Entries List
This powerful tool provides a comprehensive view of all movements, complete with specific details for each interaction. Easily search and filter entries and exits, enabling quick access to the information you need.
GOVERNANCE
Policies & Compliance Documents
Transparency extends beyond technology.
Access our latest policies and governance documents.

STAY UPDATED
POPIA Insights Delivered Straight To Your Inbox.
The privacy landscape continues to evolve.
Receive practical updates, templates, regulatory news and industry insights

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Visitor management begins with an arrival. A lasting partnership begins with what happens next.
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