Registered Search: What If Your Gate Already Knew What Was Coming?

Estates deal with a constant flow of deliveries, contractors and service providers every day. The challenge is not simply allowing people in, it is confirming that they are expected without creating unnecessary delays at the gate.

Registered Search gives residents a simple way to let security know what they are expecting before that person arrives.

You don’t always know who is coming, but you know what is coming

If you order through Mr D, Takealot or Checkers Sixty60, you know a delivery is on its way, but you may have no idea who the eventual driver will be. Registered Search does not require the resident to go through a detailed pre-registration process for a specific individual. They can simply register the type of delivery, contractor or service they are expecting that day.

When the person arrives and provides the unit number, security can search for the relevant Registered Search entry and immediately see that the arrival matches something the resident has already registered.

Less waiting at the gate

This is where Registered Search becomes particularly valuable at estate level.

Without that information, security may need to phone the resident, wait for them to answer, confirm the delivery and only then continue with the access process.

One call might not seem significant. Across dozens or hundreds of deliveries and contractor visits, however, those delays can quickly turn into queues.

Registered Search allows security to establish much earlier whether the arrival is expected, helping reduce unnecessary calls, shorten processing time and keep vehicles moving through the gate.

An added layer of security

Speed should never come at the expense of control.

Registered Search gives security another piece of information to use when verifying an arrival.

Someone may arrive wearing delivery clothing or claim to have an order for a particular unit. If the resident has registered that delivery beforehand, security has an additional confirmation that the visit is legitimate.

If there is no corresponding registration, the officer has a reason to investigate further.

The normal estate security process can still apply, including scanning the driver’s licence and vehicle disc where required. Registered Search simply adds useful context before access is granted. The current article already makes this important distinction between someone merely saying they are expected and the system showing that they are expected.

Simple for residents. Faster for security. Safer for the estate.

The resident tells the estate what to expect. Security can verify the arrival without unnecessary delays. And the estate gains another safeguard against unexpected access attempts.

See Registered Search in Action

See how Registered Search can help your estate manage deliveries and contractors more efficiently while giving security clearer information at the gate.

Request a demo

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For all Access Control related information, contact ATG Digital by calling 010 500 8611, WhatsApp 072 055 1187, email sales@atthegate.biz or go to www.atgdigital.biz